Yokohama Tire (Canada) Inc.

Business activities

Distribution of Yokohama brand tires including sales, technical, and customer service support.

Number of employees

70 (as of June 2024)

Location

Head Office #218-20353 64th Avenue, Langley, BC, Canada V2Y 1N5 with distribution centres in Quebec & Alberta with over 200,000 SF of space.

Website www.yokohama.ca

Message from the President

Eric Dedoyard

Yokohama Tire Canada has a long history in Canada since being established in 1983 and is a proud member of the Yokohama group of companies. With offices and employees spread across a vast multi-lingual country we strive to reliably deliver products that are in demand by our customers and to provide after-sales service, promotion, and support to enhance the customer experience and grow the Yokohama brand. As Society becomes more aware of (ESG) Environmental, Social, and Governance issues and has higher expectations of companies, Yokohama Tire Canada is committed to being a socially responsible corporate citizen by respecting local laws and people we deal with, support communities we operate in, and help the environment.

Organizational Governance

The business operations of Yokohama Tire Canada are managed by an Executive Committee which is overseen by a Board of Directors and we are a part of (YCNA) Yokohama Corporation of North America. Yokohama Tire Canada follows YRC’s Charter of Corporate Behavior and Global Financial Reporting Policies. All employees must respect the law and complete annual training for compliance, ethics, quality assurance, and information security.

Human Rights

Yokohama Tire Canada respects the right of every employee to a safe and respectful workplace that is free from discrimination and harassment. We have a diverse workplace and do not tolerate discrimination of any kind whether it is based on race or ethnicity, age, sex or gender, etc. with regards to treatment of employees or our business partners.

Labor Practices

Yokohama Tire Canada respects the right of every employee to be treated fairly in accordance with federal, provincial, or municipal laws and regulations in terms of pay and working conditions. We support ongoing skills training and development of staff and also recognize long service. YTV fully supports federal statutes and YRC’s policies to have a supply chain that is free from forced or child labour.

The Environment

Yokohama Tire Canada continues to support environmental initiatives such as expanding our fleet of electric forklifts and participating in industry groups to recycle used tires to reduce rubber waste going to a landfill. Our new DC in Alberta is equipped with a roof top solar array to reduce electricity use.

Fair Operating Practices

Yokohama Tire Canada conducts its business dealings with customers, partners, and competitors with integrity and in the spirit of fair competition. We abide by laws and competition rules forbidding improper conduct, bribery, corruption or collusion.

Consumer Issues

Yokohama Tire Canada provides a variety of end-user consumer support services from pre-sale to after-sale support, assisting customers find authorized servicing dealers, promotional assistance, providing a rebate program, handling warranty claims, and resolving complaints. We maintain a bilingual customer service call center that is also accessible online.

Community Involvement and Development

Yokohama Tire Canada has prospered from the support we receive from partners and customers across the country so we give back by donating to charities and non-profit groups that work to improve the well being and quality of life of people living in communities that we operate in. We encourage supporting groups in which employees are volunteers or are somehow directly involved. Yokohama is an annual sponsor of the Nikkei Matsuri Festival which is an annual celebration of Japanese arts, culture, and heritage to maintain a Japanese-Canadian museum and cultural centre.