Workplace communication

Within the company, corporate decision-making is conducted through the holding of key meetings (including management meetings, cost meetings, safety meetings, environmental meetings, quality meetings, meetings of the human resources committee, minister's meeting, section chief's meeting, general manager's meeting, field morning meeting and CSR education) on a periodic basis.

CSR education

All employees receive compliance training twice a year. Internal control-related education is provided for internal control team members. We publish a quarterly CSR plant magazine to disseminate knowledge on the subject.This year, we added legal education for specialized operations: for example, education on contract risk management, targeting purchasing and finance.
We invited outside lawyers to conduct job crime education for personnel at the elementary engineering master level and above in order to ensure that everyone is upholding the law.
CSR training has been conducted once/month for managers at the section manager level and above, as well as for worker representatives.

Grievance resolution

In 2023, we have significantly improved our environmentally friendly facilities.
We centrally process factory exhaust gas and keep the amount of VOC in the air below the national standard.
Improved environmental treatment facilities have reduced the impact on the surrounding environment.
Additionally, by installing exhaust equipment, we are able to suppress the spread of heat within the factory, improving the working environment for employees.

Building a safe, healthy workplace environment

Slogan: Personal safety, family happiness (my safety is my family’s happiness)
We also passed an external audit for ISO 45001.
In 2023, we focused on safety measures for large winding devices to reduce the risk of serious accidents.
We also implemented noise reduction measures for equipment that can cause occupational diseases (hearing loss).

1. In FY2023, 87 new work standard documents were created and 502 were reviewed. 114 new Fault Handling Procedures documents were created and 43 were reviewed.
2. Open work observations were conducted 12 times. Internal work training was conducted 186 times.
3. The deployment of internal occupational accidents and those at other plants totaled 163 cases, and 1438 measures were implemented.
4. In risk inspections that could lead to industrial accidents, we identified 1 class V, 7 class IV, and 40 class III incidents, and made improvements to these (1 class V, 9 class IV, and 42 class III incidents have been improved).
5. To strengthen management of subcontractors, we conducted training for contractors three times (total of 177). We awarded a certificate of qualification for construction safety supervisor from our company.

We are improving the level of safety management through the continuous implementation of initiatives such as KYT, near-miss submissions, one-on-one education, periodic risk assessment, work observation and training, and review of work standards.

Labor safety and health

In accordance with China's national regulations, all employees who join, are enrolled in, or leave the company undergo occupational disease medical examinations, as well as workplace environment measurements and heat stroke training.
There will be no outbreak of occupational diseases in FY2023.

Labor relations

The company holds regular meetings with the labor union for the exchange of views.
We were awarded as an excellent company in Suzhou labor-management relations in 2023.

Human resources development and training

1. Three-level safety training (plant/department/process level) is conducted for new employees, to certify them to work alone.
2. Improved the level of KY implementation in key sections (pilot program in the Maintenance Section).
3. In safety education, occupational disease risks were educated to occupational health staff in each division.
4. Safety training for all employees is conducted at the general manager's morning meeting in March, June, and December.
5. Safety training for section managers to general managers was conducted. (4 times).
6. Special fire prevention training was conducted. (For all employees. Safety personnel from outside contractors and resident contractor personnel also received training.)

Responses in case of disaster

We have an emergency contact system and first aid plan for safety incidents. In the event of a disaster, the emergency contact system is used to report to the general manager.
The first aid plan is immediately activated to deal with the disaster.
Each section conducts first aid drills. The contents of these drills include falling from a height, getting caught in a vehicle, collision with a towing vehicle, chemical leakage, etc. A total of 73 drills have been conducted.
In 2023, evacuation drills against fire were conducted 6 times and fire drills were conducted 3 times.
Firefighting drills were conducted for resident subcontractor personnel, including security guards, cafeteria staff, and cleaning staff.

Managerial diversity

Managerial positions are filled not only through internal promotion from within the company, but also through outside recruitment. Currently, there are 4 female section managers out of 23 managers.

Employment of people with disabilities and promotion of employee diversity

There is a legal requirement that at least 1.5% of a company’s employees must be people with disabilities. Currently, CSZY has five employees with disabilities. CSZY does not discriminate on the basis of gender in its recruitment and treatment of employees.
Of the total workforce of 870 employees (as of December 31, 2023), 96 were female employees.

Environmental management

We have set out an environmental policy and comply with laws and regulations related to environmental protection, save resources, and implement preventive measures against pollution. In order to become a plant that is trusted by local communities, we operate an environmental management system, ISO 14001:2015, and are making improvements to our environmental facilities in consideration of the environmental impact on local residents.

Environmental data

• FY: January to December
• Greenhouse gas emissions were calculated based on the Calculation and Reporting Manual for Greenhouse Gas Emissions jointly published by the Ministry of the Environment and the Ministry of Economy, Trade and Industry, Japan. Calculation of emissions from overseas business locations in FY2015 was based on the Greenhouse Gas Protocol Initiative.

Reporting on chemical substance management status (Pollutant Release and Transfer Register (PRTR) Law compliance)

Chemical substances are managed in accordance with the chemical substance management regulations of the Plant prepared according to the laws.
We have prepared the oil and chemical management guideline CSZY-EPD-017R03.

Noise and emissions

We conduct measurements two a year in accordance with the regulations of the regional government. With respect to all measurements that have been taken thus far, the environmental regulation values on all items fall within the specified scope.
As a result of both the national “Action Plan for Winning the Blue-Sky War,” and the three-year emission controlplan put forward by the Suzhou National New & Hi-Tech Industrial Development Zone, the regulatory environment regarding emissions has stiffened. In undertaking our business activities, the company has worked together with the Suzhou City administration in order to meet such demands.
Noise measurements are conducted four times a year. All standards have been met.

Environmental activities

In 2023, we participated in activities to release fish into Lake Taihu and to plant trees in a carbon exchange public forest. Within the company, we carried out biodiversity activities (once),YOKOHAMA Forever Forest seeding activities (once), and pot sharing activities (twice).

On March 26th, 17 employees and family members participated in an activity organized by the Environmental Protection Association to release fish into Lake Tai.

On March 12th, we participated in a tree-planting activity at the Carbon Exchange Public Forest organized by the Environmental Protection Association, with 18 employees and family members participating and donating 100 seedlings.

On March 10th, new employees sowed seeds in the Forever Forest and divided the seedlings into pots, with 15 people participating.

The 15th Biodiversity Event was held on May 27, 2023, with the participation of local elementary school students and guardians, employees and families, the Environmental Protection Agency and Environmental Protection Association, partner companies, and local junior high school students. We conducted sex surveys and seedling measurement activities.

On June 21, 2023, new employees conducted a seedling planting activity, with 15 participants and a total of 356 seedlings.

Corruption prevention

In order to prevent bribery and misconduct in the course of business, all employees at entry level engineer level and above sign a Pledge of Integrity and Self-Discipline, which prohibits them from engaging in any misconduct during their employment.
The General Accounting Office, which is in charge of legal matters, regularly conducts business audits to verify that each business is being carried out in accordance with procedures and that business procedures are appropriate.
We have also established a mutual supervision system that includes an internal reporting system and a suggestion box.

Responsible participation in political affairs

At each meeting, relevant departments will report any amendments to laws, rules and regulations.
The General Accounting Office examines contracts and matters that require legal knowledge from a professional perspective, and then consults with a lawyer.
We regularly collect laws related to company management and send them to relevant departments to ensure that they do not violate laws.

Fair competition

We have formulated and published competition law compliance regulations and provide open, fair and impartial transactions to domestic and overseas suppliers who wish to do business with us.

Promotion of social responsibility within the company’s scope of influence

We require our suppliers to engage in green purchasing and research.

Respect for intellectual property rights

All software used in the company is genuine.

Ensuring product quality and product safety

In line with our quality policy of “Providing consistently high- quality products so that customers all over the world can purchase our products with complete peace of mind,” we implement our quality management system effectively in accordance with the IATF 16949:2016 standard and customers’ requirements.

1. External audits:
   OE audits: In 2023, car manufacturers conducted 32 inspections, all of which passed, meeting customer requirements.
   We were also able to conclude new delivery contracts with seven car manufacturers in China.
   It has also passed the REP examination.
   Other national certification examinations have also been conducted, and the China CCC and Indonesia SNI certifications have also been updated. We also took and passed the examinations in India and Vietnam for the first time.
2. Continued PFMEA improvement activities (33 completed) and achieved process abnormality reduction target.
3. Completed improvement activities for recurrence prevention and proactive prevention as planned.
4. The quality of REP products is sometimes required to exceed internal standards, and we are also making improvements to meet these demands.

Improving after-sales services and customer satisfaction

We also held quality exchange meetings with customers.
After receiving your feedback regarding quality, we began working to bridge the gap between customer requirements and our standards.
Product inspection involves visual inspection by workers.
We eliminate individual differences among inspectors by analyzing each individual's perspective and behavior (habits).

Education and awareness-raising

In order to raise quality awareness among all employees, we conduct daily quality predictive training (QYT) in each process, activities to ensure that rules such as work procedures are correctly understood and followed, process improvements from the customer's perspective, and quality site inspections by management.
Quality awareness training for foremen/unit leaders and quality fraud prevention training for all employees, as well as Quality Month activities: ① Promotion of PFMEA 5th edition, ② QYT contest, ③ General manager quality patrol, ④ Quality day activities, and ⑤ Quality patrol for section managers and above. was carried out.

Participation in local environmental activities

On March 12, 2023, we participated in a carbon exchange public tree planting activity sponsored by the Environmental Protection Association.
On March 26, 2023, we participated in an activity to stock fish into Lake Tai, sponsored by the Environmental Protection Association.

Plant tours

Applications for plant tours are accepted at any time by the Administration Department in accordance with the "Rules for Accepting Visitors”.