HAMAGOMU AICOM INC. (HAI)

Business activities

Information-processing services

Number of employees

376 (as of April 2024)

Location

Yokohama Office: Technowave 100 Building, 1-1-25, Shinurashima-cho, Kanagawa-ku, Yokohama City, Kanagawa 221-0031, JAPAN Tel: +81-45-451-6611
Tokyo Office: Shinagawa Intercity Tower C 13th floor, 15-3 Konan 2-chome, Minato-ku, Tokyo 108-6213, JAPAN
Hiratsuka Office: 2-1, Oiwake, Hiratsuka City, Kanagawa 254-0047, JAPAN
Makuhari Office: Fujitsu Building, 1-9-3 Nakase, Mihama-ku, Chiba 261-8588, Japan

Contact for consultation and complaints

General Affairs and Personnel Division (HQ) Tel: +81-45-451-6611 Fax: +81-45-451-0411

Message from the President

Masaki Nakamura

The Company was established as a result of it being spun-off from the Information Systems Division of Yokohama Rubber. We contribute to society and our customers by responding to diverse IT needs and providing advanced services that utilize the latest technology.
Commencing with our acquisition of ISO 9001 (quality) certification in December 2002, the Company has endeavored to develop socially responsive systems. This strategy has included the acquisition of Privacy Mark certification (October 2006), and ISO 14001 (environment) and ISO 27001 (information-security) certification (both February 2007), etc.
We have developed a large number of attractive human resources who are trusted as human beings, as well as advanced IT technology skills, and have evolved into a trusted partner by responding to the diverse needs of our customers.
We focus on health management from the perspective that human capital is the only important management resource, and in 2019, we received Yokohama Health Management Certification (Yokohama City) and Health Management Excellence Corporation (Economic Industry Ministry).
In line with the Yokohama Rubber Group's sustainability slogan, "Consideration for the Future," we will work to address social issues through our business activities.

Organizational Governance

Corporate governance systems

In accordance with regulations, decisions involving the entire company are decided upon both at meetings held by the Board of Directors (held monthly) and at management meetings (held monthly).
Each year, in addition to formulating medium-range plans and announcing them to all employees, at the unit policy announcement meetings, the various managers announce the unit policies for each financial year.

Compliance measures

We place emphasis on compliance and provide compliance education via e-learning for all employees.
We also distribute compliance cards containing the Yokohama Rubber Group Code of Conduct to all employees to raise awareness.
The Compliance Promotion Officer confirms and reports on the status of legal compliance every month.

Compliance measures

Security measures are strictly conducted in accordance with the information security management system (ISMS) certification that the Company has already acquired.
Personal information is handled appropriately in accordance with the Privacy Mark certification that we have obtained.
Issues are taken very seriously when they are identified through internal or external audits, etc., and we work quickly to implement responses.

ISO/IEC 27001 Certificate

Privacy Mark certification

Business continuity

In the event of a serious disaster, accident, or other unforeseen event, we will place the highest priority on human life, ensure the safety of our employees and their families, and take measures to minimize its impact. We will then do our utmost to continue our business, thereby earning the trust of our customers and fulfilling our corporate social responsibility.

Human Rights

Antidiscrimination measures

There is no forced labor or child labor.

Wages and promotions are handled according to a company-wide system, and there are no differences between men and women, including in terms of placement.

Concerning discriminatory behavior such as sexual harassment and workplace bullying, etc., in addition to calling attention to such issues through our compliance training, the Company is responding by the establishment of a point of contact that shall be able to offer consultations.

Health and productivity measures

The health checkup participation rate in fiscal 2023 was 100%.

We are actively working to reform the way we work under the banner of health management. We have introduced a wide range of teleworking programs, including a telecommuting system, to create a system that allows employees to work regardless of their environment.
In March 2023, we continued to receive the highest level "AAA" of the "Yokohama Health Management Certification" sponsored by the City of Yokohama, and in March 2023, we were recognized by the Ministry of Economy, Trade and Industry as an "Excellent Health Management Corporation 2024" for the sixth consecutive year.

Yokohama Certification for Health Management (Class AAA)

Certification as an Excellent Corporation for Health Management

Labor Practices

Promoting employee diversity

We employ 5 people with disabilities and 3 foreign nationals.
Out of a total of 376 employees, 100 are women: 8 are on maternity/paternity leave. In FY2023, 6 male employees took childcare leave. Furthermore, 19 employees are on shortened working hours for childcare.
There are 32 elderly people (reemployed, etc. over 60 years old).

Human resources development

Just as our company is needed by society, all of our employees are indispensable to our company. Working at our company means "use your strengths to help those around you,'' and our company has many talented employees working in this way.
New employees (new graduates and second-year graduates) are assigned to the field after undergoing training for prospective employees and group training for new employees. After assignment, they are closely followed up with on-the-job training to improve their skills as SEs.
We have an educational system in place to promote the growth of each employee and the organization, and conduct a variety of training programs for each rank and skill training. We also provide distributed online training, creating an environment where you can improve your skills regardless of your work style.

Emergency drills

Emergency drills

At the Yokohama Office, we participate in emergency drills that are jointly held twice a year with all tenants in the building. Disaster drills are also conducted at least once a year at other offices. The drills assume the occurrence of disasters such as earthquake, tsunami, or fire, and they are participated in by most employees and partner company employees regardless of whether they are engaged in meetings, training, or meetings with customers, excluding times when it is decided they will be absent in advance.
We have supplies of emergency food enough for 3 days, and the expiration dates are managed.
Other disaster prevention supplies (emergency toilets, cold weather sheets, air mattresses, sanitary supplies, power-generating radios, flashlights, first aid kits, etc.) are always on hand.

Occupational safety and health

In fiscal 2023, there were no commuting accidents or work-related accidents.
We hold a safety and health committee meeting every month, and each business site has a legally required health manager and health promoter, working to create a safe and healthy working environment and strengthen awareness.
In aiming to improve the operations of various workplaces, we have implemented a “visible approach” whereby it is possible to understand the extent to which plans have been achieved.
We are taking steps to improve the quality and efficiency of operations, while also working to reduce “near misses,” etc.
Furthermore, concerning the issue of employee overwork, in accordance with the “36 Agreements” regarding overtime and holiday work (which relate to Article 36 of the Labor Standards Act), in addition to reports being made to monthly corporate business meetings, etc., measures have been put in place whereby overwork cases undergo interviews with industrial physicians.
Reports concerning the status of absenteeism due to illness, etc., are also made to management meetings, and appropriate response measures are then undertaken.
Additionally, for employees who are worried about their work or personal lives, we provide outsourced in-house counseling services to provide mental health care.

The Environment

Quality, environment and information-security policies Basic philosophy

As an information services business, HAMAGOMU AICOM INC. (hereinafter “the Company”), shall fulfill its social responsibility by establishing its policies as follows, by improving the quality of its services, by reducing the burden it places on the environment, and by strengthening its information security measures.

Policies
  • The improvement of quality represents the duty of all employees. By continuously engaging in quality-improvement, customers shall be provided with high-quality software and services that exceed their expectations.
  • By working hard to provide environmentally-friendly products and services, through its business activities, the Company shall strive to protect biodiversity and to achieve the sustainable use of biological resources.
  • The Company shall implement information-security measures in accordance with information-resource risk levels, and information resources shall be managed appropriately.
    Furthermore, in the even that information-security accidents occur, the Company shall work to minimize any damage and it shall implement measures to prevent any reoccurrence.
  • The Company shall establish, operate and continuously improve comprehensive management systems that are capable of meeting quality, environment and information-security demands.
  • Aims and objectives shall be established and implemented for the purpose of improvement. Moreover, evaluations and further improvements shall be undertaken on a regular basis.
  • The Company shall act in accordance with all relevant laws and regulations, and it shall also comply with any other requirements.
  • With respect to employees and all other people engaged in the operations of the Company, they shall undergo education and training for the purposes of improving quality, protecting the environment and strengthening information-security.

In addition to informing employees and all other people engaged in the operations of the Company as to the details of these policies, the policies shall be broadly publicized in the public domain.

Environmental data

Move the screen to the left or right to see the table information

Item FY 2019 FY 2020 FY 2021 FY 2022 FY 2023
Electrical power usage KWh 81,971 78,015 71,498 75,890 76,787
Electrical power usage (values calculated in barrels of oil) KL 21.1 20.1 18.4 19.5 19.8
Greenhouse gas emissions (t-CO2) 38.5 35.9 32.1 34.5 35.1
Water usage (m3) 809 694 647 654 657
Waste generated (t) 4.3 2.7 2.8 1.9 2.2

Reductions in electrical power usage

In FY2023, the attendance rate that had declined due to the coronavirus pandemic recovered, and company-wide electricity consumption (Yokohama Office and Mishima Office) increased by 1.2% compared to FY2022.
We have begun a new initiative to reduce overall power consumption by closing the server room at our Yokohama office and integrating it into Yokohama Rubber's data center. It is scheduled to be completed by the end of 2024.

Reductions in paper usage

Various measures are being implemented for the purpose of reducing paper usage.
Such include reducing the volumes of paper used by the business as well as the volume of information stored in a paper format. Furthermore, reducing the amount of physical storage space can be tied to greatly reducing the volume of paper being used.

Vending machine measures (power-saving, disaster-preparedness)

EMS Certificate

Various energy-saving measures have been adopted with respect to the automatic vending machines located in the Yokohama Office.
We have also entered into a contract with the installation company to become a disaster countermeasure vendor, which is useful for stockpiling in the event of a disaster.

Fair Operating Practices

Credibility with our business partners

We are building relationships of trust with customers while placing an emphasis on compliance.
We have established competition law compliance rules based on the Yokohama Rubber Group Competition Law Compliance Policy and are implementing them appropriately.
Focusing on the training concerning the “Act against Delay in Payment of Subcontract Proceeds, Etc. to Subcontractors” which is being conducted by the Procurement Division, training is being conducted throughout the entire organization.

Consumer Issues

Safety and quality of our products and services

QMS Certificate

In accordance with the quality management system that was developed when ISO 9001 certification was acquired, we are working to ensure quality.
We also conduct customer surveys, etc., and these activities lead to improvements in cases where issues have been identified.

Community Involvement and Development

Relationship with local societies

As a management system activity, goals have been established with respect to the promotion of regional contribution activities, and each and every employee actively participates in regional cleanup activities and volunteer activities.
In FY2023, a total of 906 people participated in some form of activity.
The HAMAGOMU AICOM INC. website can be found here. (available only in Japanese)
http://www.aicom.co.jp/