Three directors and one auditor have been selected from outside our company, and we seek their opinions regarding governance and compliance matters as needed.
As the sales company in YRC Group, we strictly adhere to internal control, risk management, and compliance measures.

We operate without sexism, ageism, or racial discrimination.

We comply with all the provisions of Taiwan’s Labor Standards Law, and the specific content thereof has been incorporated into the company’s regulations. Although we have no labor union, we make no attempt to set labor conditions that are below those generally found in Taiwanese companies. Rather, we work to improve both the economic and sociocultural standards of our employees. Furthermore, in that our work frequently involves driving motor vehicles, we pay close attention to the observance of road laws and regulations, and we also engage in safe driving practices.
Consequently, at the beginning of each meeting, we chant safety codes (no safe driving and no drinking and driving) together to raise awareness.

Diversity of human resources

There are laws in Taiwan that mandate the employment of disabled persons; however, because they do not apply to a company of this size, we currently have no such experience.

Training and education

We hold disaster prevention and firefighting training twice a year (in June and December).

Environmental management

Exchanges of opinions regarding business matters are regularly held with major business partners. With regard to issues experienced by the parties, mutually-agreeable solutions are proposed and then carried out. Moreover, both parties conduct confirmations to ensure neither fraudulent business dealings nor antisocial business practices occur, and at the same time we also work to create trusting relationships. In FY2021, we awarded 7 first place prizes, 6 second place prizes, and 26 challenge prizes to business partners.
The 10th YCN Congress was cancelled to prevent COVID-19 infection.

The company has launched its website and a Facebook presence, etc., through which we disseminate information regarding products, sales promotions, sales bases and CSR activities, etc. Furthermore, we receive opinions directly from consumers regarding such matters and answer each individually.
Moreover, with respect to complaints and questions from customers, the Sales and Technical Service Department receives such matters and responds to them by telephone, e-mail, and individual response.

Although we have conducted coastal cleanup activities in Taiwan every year, we decided not to conduct them in 2021, prioritizing the prevention of COVID-19 infection.