Yokohama Tire Sales Philippines, Inc. (YTSP)

Business activities

Sales of automobile tires and motor sports tires

Number of employees

26 (as of May 2023)

Location

3F, Kentek Building, 828 A. Arnaiz Ave, San Lorenzo, 1223 Makati City, Philippines

Contact for consultation and complaints

Administrator Tel: +632-8817-5031　Fax: +632-8817-5035

Message from the President

Ryuta Toma

At Yokohama Tire Sales Phils., Inc., our mission has always been to provide the highest quality products and exceptional customer service. We constantly strive to innovate and exceed expectations.
Our sales team has achieved remarkable milestones over the past year. Through their dedication, hard work, and unwavering commitment to excellence, we have experienced significant growth and success. We take immense pride in our accomplishments.
In an ever-evolving marketplace, we understand the importance of adapting to changing customer needs and preferences. We have listened to customers feedback, analyzed market trends, and are thrilled to introduce a range of exciting new products and services.
The continued support from our dealers, partners and customers is the driving force behind our success, and we look forward to serve with even greater dedication and passion in the coming years.

Organizational Governance

We act in accordance with our code of conduct and seek opinions regarding governance and compliance.

Human Rights

We employ both men and women without discrimination, and we always follow up on labor conditions to ensure that there are no forms of discrimination. Currently, we have a total of 26 employees which includes eight (9) female employees and eighteen (17) male employees. We are managed by 3 local Officers (VP: female, AVP- Fleet /Technical: male, GM- Sales & Marketing :male)

Labor Practices

We comply with all of the matters stipulated in labor laws, and the specifics are incorporated into our company rules. We work to improve the standards of living of employees economically, socially, and culturally while not falling below general working conditions. In addition, because cars are frequently used for business purposes, we pay special attention to compliance with traffic regulations and driving safely.

Diversity of human resources

Currently, we have not employed any people with disabilities nor practice any form of discrimination towards anybody.

The Environment

Environmental Policy
  1. We will work to understand the impact of our business on the environment and improve preservation of the environment.
  2. We will comply with laws and regulations related to the environment.
  3. We will work to sell tire products that aim to reduce our environmental load.
  4. We will work towards saving energy, saving resources, recycling, and reducing wastes.

Fair Operating Practices

Corruption prevention

It is prohibited to dine or exchange gifts with public officials, and there have been no cases of corruption violations up until now.

Communication with business partners

We regularly exchange opinions on trade with major business partners, and propose and implement solutions on mutual issues. In addition, we conduct mutual checks to confirm that there have been no illegal transactions or anti-social commercial behavior while working to build up relationships of trust.

Consumer Issues

Communication with customers

Effective communication with customers is crucial for building strong relationships, enhancing customer satisfaction, and fostering loyalty.
Customers are core to any business that is why Yokohama Tire Sales Philippines, Inc. constantly develops strong interpersonal skills to maintain good communication with its customers and build long lasting relationships YTSP engaged customers with empathy and genuinely addresses customer needs to further strengthen relationships.
YTSP also started reorienting its customer-experience efforts to meet its customers’ primary needs such as trust, safety, reliability, stability, convenience and ease of use. In year 2023, YTSP is continuously utilizing its social media channels to reach out to its customers and create more opportunities to promote the Yokohama brand in the market.

Community Involvement and Development

Relationship with local societies

By actively engaging with one another and participating in local programs, YTSP can collectively create positive change. Through organizing events, and supporting local businesses, YTSP contribute to the social, economic, and cultural growth of the community. For the community development efforts focus on enhancing sustainable practices. By these activities can have stronger bonds, empower marginalized groups, and build a vibrant and resilient community for all its residents to thrive in.