Suzhou Yokohama Tire Co., Ltd. (CSZY)
Production and sale of tires for trucks and buses as well as for passenger carsTotal site area
201,500 m2Number of employees
710 (as of the end of December 2018)Location
No.158, Huaqiao Road, Xuguan Industrial Park, Suzhou National New & Hi-Tech Industrial Development Zone Suzhou, Jiangsu Province, 215151, ChinaContact for consultation and complaints
Tel: +86-512-6818-1008 Fax: +86-512-6818-1007
Message from the President
Located in Suzhou, a city known as the “Venice of the Orient,” Suzhou Yokohama Tire Co., Ltd. has been producing tires for trucks and buses (TB tires) since 2008. In 2014, in an addition to our TB tires, we commenced the production of passenger car tires (PC tires) as well. In the future, so as to respond to increasing demand, we shall push forward with an expansion of the PC tire plant.
Becoming a company that can coexist with local communities is one of the goals which we have stipulated in our company policy. In 2018, we carried out various activities allowing us to contribute to local communities and to enhance communication with people living there.
For example, on March 2, 2018, we participated in traditional activities for the SpringLantern Festival together with residents of the surrounding residential areas.
On March 9, 2018, we directed tree planting at Suzhou Dongzhu Kindergarten, and in April 2018 we had the opportunity conduct tree planting and release young fishin the vicinity of Lake Tai.
At the Suzhou Jing-en Experimental Primary School , we have engaged in the reuse of old tires to create the YOKOHAMA Tire base from September to November in 2018.
And at the 7th YOKOHAMA Forever Forest Project on October 13, 2018, we planted a total of 1,312 trees,and continuously carried out other biodiversity conservation activities.
For this company, the issues of employee occupational safety and health, and our own contributions to the region are important ones. We shall promote our business activities so that we become a company that is admired and trusted by everyone. We will do so in order to realize our CSR vision of becoming a “company that is attractive to both employees and regional communities.”
A Code of Conduct has been drawn up, which is printed on a card (together with the company’s policy) and distributed to all employees.
Within the company, corporate decision-making is conducted through the holding of key meetings (including management meetings, cost meetings, safety meetings, environmental meetings, quality meetings, and meetings of the human resources committee) on a periodic basis.
An internal auditing office was established in 2014. (We also established an internal audit division in 2018 that exercises responsibility over the auditing office.)
CSR education was implemented for the company’s employees on a monthly basis in September 2015. From January of 2018, however, both the frequency of lessons was expanded to four times a month, and the scope of the employees who undergo such education was also broadened. Previously, the program only went as far as educating division managers. Now, however, department and section managers are also subject to training. The syllabus makes use of YRC compliance training materials whose content has been modified to accommodate Chinese laws and regulations. Furthermore, within the internal audit division of CSZY, individual training materials that reflect the most up-to-date situation regarding compliance standards within China are developed, and education is carried out for the relevant employees each month.
With regard to the company’s employees, we are able to make improvements based on employees’ views as expressed to the human resources office.
External complaints are handled by the environmental affairs office, general affairs office or safety and health office, as appropriate.
Building a safe, healthy workplace environment
Slogan: Personal safety, family happiness (my safety is my family’s happiness)
CSZY implements safety activities using the OSHMS system, with improvements being realized through periodic equipment risk assessment and standard operating procedures with public operational observation. We also implement periodic maintenance of fire prevention equipment and MSDS education and emergency response training etc. with respect to chemical substances.
Education is conducted on matters including working conditions, safety and health, and the environment when new employees enter the company. Education is also conducted on matters such as work procedure documents and work safety that are set in the education plan for each workplace. In addition, various forms of annual training are conducted on matters including communication, discipline, and operational skills. A multi-skill development program has been adopted to improve the skills of individual employees, as well as to improve motivation.
In fiscal 2018, CSZY recorded a total of three occupational accidents. Besides implementing measures to prevent reoccurrence, we have also been working to strengthen operatives’ safety consciousness. Through risk assessment activities, we are able to prioritize the making of improvements in areas where there is a particularly high level of risk.
Labour safety and health
Every year, qualified personnel perform measurements of the workplace environment in accordance with Chinese national regulations. In addition, annual health check-ups are provided for all employees.
The company holds regular meetings with the labour union for the exchange of views.
In 2016, a comprehensive agreement was signed between the company and the union, emphasizing the protection of workers’ fundamental rights.
Human resources development and training
We carry out education and training for employees, along with evaluations of their competence, in accordance with the OSHMS management system. In order to thoroughly educate everybody, a morning safety meeting is conducted every month, once a month, for each of the work shifts.
“KY” hazard prediction activities are implemented once daily, with groups of 4–5 participants.
Responses in case of disaster
Workplace accidents: Every month, in each workplace, we conduct rescue training that is based on the assumption of a workplace accident having occurred.
Disasters: In 2018, evacuation drills were conducted on five occasions, and firefighting drills were held 17 times.
Managerial positions are filled not only through internal promotion from within the company, but also through outside recruitment. The company currently has 24 managers, include three female departmental managers.
Employment of people with disabilities and promotion of employee diversity
There is a legal requirement that at least 1.5% of a company’s employees must be people with disabilities. Currently, CSZY has ten employees with disabilities. CSZY does not discriminate on the basis of gender in its recruitment and treatment of employees.
Of the total workforce of720 employees (as of December 31, 2018), 92 were female employees.
We have set out an environmental policy and we comply with laws and regulations related to environmental protection, save resources, and implement preventive measures against pollution. In order to become a plant that is trusted by local communities, we operate an environmental management system, ISO 14001, and continue to advance environmental improvements.
In June 2018, the company was transitioned to ISO 14001:2015.
Move the screen to the left or right to see the table information
|Waste generated (t)||517||689||453||560||525|
|Proportion sent to landfill (%)||0.0||0.0||0.0||0.0||0.0|
|Landfill waste (t)||0.0||0.0||0.0||0.0||0.0|
(oil equivalent: kl)
|Greenhouse gas emissions (1,000t-CO2)||18.0||24.2||24.8||29.1||32.0|
|Water usage (1,000m3)||129||145||111||117||133|
- FY: January to December
- Greenhouse gas emissions were calculated based on the Calculation and Reporting Manual for Greenhouse Gas Emissions jointly published by the Ministry of the Environment and the Ministry of Economy, Trade and Industry, Japan. Calculation of emissions from overseas business locations in FY2015 was based on the Greenhouse Gas Protocol Initiative.
Reporting on chemical substance management status (Pollutant Release and Transfer Register (PRTR) Law compliance)
Chemical substances are managed in accordance with the chemical substance management regulations of the Plant prepared according to the laws.
Noise and emissions
We conduct measurements twice a year in accordance with the regulations of the regional government. With respect to all measurements that have been taken thus far, the environmental regulation values on all items fall within the specified scope.
As a result of both the national “Action Plan for Winning the Blue-Sky War,” and the three-year emission controlplan put forward by the Suzhou National New & Hi-Tech Industrial Development Zone, the regulatory environment regarding emissions has stiffened. In undertaking our business activities, the company has worked together with the Suzhou City administration in order to meet such demands.
In fiscal 2018, we participated in the Yokohama Forever Forest Project, biodiversity activities and local environmental activities (including plantings on Dayangshan (Mt. Dayang) and releasing fish fry into Lake Tai).
Fair Operating Practices
CSZY is working to promote effective personnel rotations and other measures in order to make the flow of goods, information and money more transparent.
Each month, the internal audit division conducts an operational audit, and it establishes whether or not each of the subject operations is being carried out in accordance with instructions. Such work also seeks to verify the suitability of those operational processes that are subject to audit measures. Through such means, abnormalities can be identified promptly, and improvements made. Furthermore, the company is also working to build up a mutual surveillance structure through the organizing of whistle blowing systems and the installation of suggestions boxes, etc.
Responsible participation in political affairs
Besides reporting to the relevant company committees all matters relating to revisions in the law, regulations or ordinances, once such has been scrutinized by the Internal Audit Department, the company asks its attorneys for legal advice regarding all matters that relate to new contractual obligations or require specialist know-how.
With respect to suppliers (both domestic and overseas) seeking to engage in business transactions with CSZY, the company provides fair, impartialopportunities for participation in an open manner.
Promotion of social responsibility within the company’s scope of influence
CSZY requires suppliers to complete surveys relating to conflict minerals, green procurement, etc.
Respect for intellectual property rights
All of the software used by CSZY is genuine, legitimate software.
Ensuring product quality and product safety
In line with our quality policy of “Providing consistently high- quality products so that customers all over the world can purchase our products with complete peace of mind,” we implement our quality management system effectively in accordance with the IATF 16949:2016 standard and customers’ requirements.
We use QR codes to facilitate the traceability of our products. The number of customer complaints has fallen to 28.6% of the level in the previous year.
Improving after-sales services and customer satisfaction
In 2018, we carried out horizontal dissemination of information relating to the status of improvements made in relation to products about which quality-related customer complaints had been received, in accordance with guidance received from YRC.
Education and awareness-raising
To help raise quality awareness among all employees, visualizing of the progress made in implementing improvements is achieved through the installation of quality boards for each production process. In addition, a “Quality Month” is held every year, with activities that include competitions to choose qualitymottos and slogans, quality test sessions, quality prediction training, and the honoring of employees who have made a special contribution to quality improvement, etc.
Community Involvement and Development
Participation in local environmental activities
In April 2018, tree plantings were conducted in the vicinity of Lake Tai, and we provided 50 seedlings and helped to instruct the participants. On the day of the plantings, some employees participated in the conservation activities at the lake, during which two tons of fish fry (approximately 25,000 fish) were released.
On March 2, 2018 (which equates to the 15th day of the first month under the old Chinese calendar, it also being known as the “First Full Moon Festival”), we joined with residents of the surrounding residential areas in undertaking a number of traditional activities for this festival. We held some lanterns, and with the local residents we shared a quiz session thatincluded some questions about Suzhou Yokohama Tire as well as environmental conservation knowledge, etc. Local residents were also given a souvenir of the event we prepared. Five CSZY employees participated in the activities along with 300 local residents.
On March 9, 2018, children at the Suzhou Dongzhu Kindergarten underwent instruction in the planting of trees. On the day, there were 40 people in attendance, and 50 seedlings were planted.
From September to November of 2018, we participated in the beautification activities of the Suzhou Jing-en Experimental Primary School. Using 160 old tires, we created the YOKOHAMA Tire base.
On the October 13, 2018, we participated in the 7th YOKOHAMA Forever Forest Project. On the occasion, 209 people participated, their number being comprised of employees and their families, and also local dignitaries. 1,312 trees were planted at the event.
On June 2 and December 1, 2018, we carried out biodiversity activities. On the two occasions, 170 people participated, their number including local elementary school students, CSZY employees and their families.
Applications for tours of the plant are accepted by the administrationdepartment from time to time in accordance with the “Regulations forAcceptance of Visitors.”