Suzhou Yokohama Tire Co., Ltd. (CSZY)

Business activities

Production and sale of tires for trucks and buses as well as for passenger cars

Total site area

201,500 m2

Number of employees

710 (as of the end of December 2018)

Location

No.158, Huaqiao Road, Xuguan Industrial Park, Suzhou National New & Hi-Tech Industrial Development Zone Suzhou, Jiangsu Province, 215151, China

Contact for consultation and complaints

Tel: +86-512-6818-1008 Fax: +86-512-6818-1007
E-mail: xc.li@cszy.yokohamatire.com

Message from the President

Kiyoshi Tomioka

Located in Suzhou, a city known as the “Venice of the Orient,” Suzhou Yokohama Tire Co., Ltd. has been producing tires for trucks and buses (TB tires) since 2008. In 2014, in an addition to our TB tires, we commenced the production of passenger car tires (PC tires) as well. In the future, so as to respond to increasing demand, we shall push forward with an expansion of the PC tire plant.

Becoming a company that can coexist with local communities is one of the goals which we have stipulated in our company policy. In 2018, we carried out various activities allowing us to contribute to local communities and to enhance communication with people living there.

For example, on March 2, 2018, we participated in traditional activities for the SpringLantern Festival together with residents of the surrounding residential areas.
On March 9, 2018, we directed tree planting at Suzhou Dongzhu Kindergarten, and in April 2018 we had the opportunity conduct tree planting and release young fishin the vicinity of Lake Tai.
At the Suzhou Jing-en Experimental Primary School , we have engaged in the reuse of old tires to create the YOKOHAMA Tire base from September to November in 2018.
And at the 7th YOKOHAMA Forever Forest Project on October 13, 2018, we planted a total of 1,312 trees,and continuously carried out other biodiversity conservation activities.

For this company, the issues of employee occupational safety and health, and our own contributions to the region are important ones. We shall promote our business activities so that we become a company that is admired and trusted by everyone. We will do so in order to realize our CSR vision of becoming a “company that is attractive to both employees and regional communities.”

Organizational Governance

Code of Conduct

A Code of Conduct has been drawn up, which is printed on a card (together with the company’s policy) and distributed to all employees.

Workplace communication

Within the company, corporate decision-making is conducted through the holding of key meetings (including management meetings, cost meetings, safety meetings, environmental meetings, quality meetings, and meetings of the human resources committee) on a periodic basis.
An internal auditing office was established in 2014. (We also established an internal audit division in 2018 that exercises responsibility over the auditing office.)

Human Rights

CSR education

CSR education was implemented for the company’s employees on a monthly basis in September 2015. From January of 2018, however, both the frequency of lessons was expanded to four times a month, and the scope of the employees who undergo such education was also broadened. Previously, the program only went as far as educating division managers. Now, however, department and section managers are also subject to training. The syllabus makes use of YRC compliance training materials whose content has been modified to accommodate Chinese laws and regulations. Furthermore, within the internal audit division of CSZY, individual training materials that reflect the most up-to-date situation regarding compliance standards within China are developed, and education is carried out for the relevant employees each month.

Grievance resolution

With regard to the company’s employees, we are able to make improvements based on employees’ views as expressed to the human resources office.
External complaints are handled by the environmental affairs office, general affairs office or safety and health office, as appropriate.

Labor Practices

Building a safe, healthy workplace environment

Slogan: Personal safety, family happiness (my safety is my family’s happiness)
CSZY implements safety activities using the OSHMS system, with improvements being realized through periodic equipment risk assessment and standard operating procedures with public operational observation. We also implement periodic maintenance of fire prevention equipment and MSDS education and emergency response training etc. with respect to chemical substances.
Education is conducted on matters including working conditions, safety and health, and the environment when new employees enter the company. Education is also conducted on matters such as work procedure documents and work safety that are set in the education plan for each workplace. In addition, various forms of annual training are conducted on matters including communication, discipline, and operational skills. A multi-skill development program has been adopted to improve the skills of individual employees, as well as to improve motivation.
In fiscal 2018, CSZY recorded a total of three occupational accidents. Besides implementing measures to prevent reoccurrence, we have also been working to strengthen operatives’ safety consciousness. Through risk assessment activities, we are able to prioritize the making of improvements in areas where there is a particularly high level of risk.

Labour safety and health

Every year, qualified personnel perform measurements of the workplace environment in accordance with Chinese national regulations. In addition, annual health check-ups are provided for all employees.

Labour relations

The company holds regular meetings with the labour union for the exchange of views.
In 2016, a comprehensive agreement was signed between the company and the union, emphasizing the protection of workers’ fundamental rights.

Human resources development and training

We carry out education and training for employees, along with evaluations of their competence, in accordance with the OSHMS management system. In order to thoroughly educate everybody, a morning safety meeting is conducted every month, once a month, for each of the work shifts.
“KY” hazard prediction activities are implemented once daily, with groups of 4–5 participants.

Responses in case of disaster

Workplace accidents: Every month, in each workplace, we conduct rescue training that is based on the assumption of a workplace accident having occurred.
Disasters: In 2018, evacuation drills were conducted on five occasions, and firefighting drills were held 17 times.

Firefighting drills

Sensory training

Fire hydrant usage drills

Night evacuation drills

Managerial diversity

Managerial positions are filled not only through internal promotion from within the company, but also through outside recruitment. The company currently has 24 managers, include three female departmental managers.

Employment of people with disabilities and promotion of employee diversity

There is a legal requirement that at least 1.5% of a company’s employees must be people with disabilities. Currently, CSZY has ten employees with disabilities. CSZY does not discriminate on the basis of gender in its recruitment and treatment of employees.
Of the total workforce of720 employees (as of December 31, 2018), 92 were female employees.

The Environment

Environmental management

We have set out an environmental policy and we comply with laws and regulations related to environmental protection, save resources, and implement preventive measures against pollution. In order to become a plant that is trusted by local communities, we operate an environmental management system, ISO 14001, and continue to advance environmental improvements.
In June 2018, the company was transitioned to ISO 14001:2015.

Environmental data

Move the screen to the left or right to see the table information

Category FY2014 FY2015 FY2016 FY2017 FY2018
Waste generated (t) 517 689 453 560 525
Proportion sent to landfill (%) 0.0 0.0 0.0 0.0 0.0
Landfill waste (t) 0.0 0.0 0.0 0.0 0.0
Energy use
(oil equivalent: kl)
Electric power 5,490 7,848 6,364 7,306 7,837
Fuel 3,145 3,668 3,324 4,152 4,861
Total 8,635 11,516 9,688 11,457 12,698
Greenhouse gas emissions (1,000t-CO2) 18.0 24.2 24.8 29.1 32.0
Water usage (1,000m3) 129 145 111 117 133

Reporting on chemical substance management status (Pollutant Release and Transfer Register (PRTR) Law compliance)

Chemical substances are managed in accordance with the chemical substance management regulations of the Plant prepared according to the laws.

Noise and emissions

We conduct measurements twice a year in accordance with the regulations of the regional government. With respect to all measurements that have been taken thus far, the environmental regulation values on all items fall within the specified scope.
As a result of both the national “Action Plan for Winning the Blue-Sky War,” and the three-year emission controlplan put forward by the Suzhou National New & Hi-Tech Industrial Development Zone, the regulatory environment regarding emissions has stiffened. In undertaking our business activities, the company has worked together with the Suzhou City administration in order to meet such demands.

Environmental activities

In fiscal 2018, we participated in the Yokohama Forever Forest Project, biodiversity activities and local environmental activities (including plantings on Dayangshan (Mt. Dayang) and releasing fish fry into Lake Tai).

Yokohama Forever Forest Project

Releasing fish fry into Lake Tai

Tree plantings in the vicinity of Lake Tai

Biodiversity conservation activities

Fair Operating Practices

Corruption prevention

CSZY is working to promote effective personnel rotations and other measures in order to make the flow of goods, information and money more transparent.
Each month, the internal audit division conducts an operational audit, and it establishes whether or not each of the subject operations is being carried out in accordance with instructions. Such work also seeks to verify the suitability of those operational processes that are subject to audit measures. Through such means, abnormalities can be identified promptly, and improvements made. Furthermore, the company is also working to build up a mutual surveillance structure through the organizing of whistle blowing systems and the installation of suggestions boxes, etc.

Responsible participation in political affairs

Besides reporting to the relevant company committees all matters relating to revisions in the law, regulations or ordinances, once such has been scrutinized by the Internal Audit Department, the company asks its attorneys for legal advice regarding all matters that relate to new contractual obligations or require specialist know-how.

Fair competition

With respect to suppliers (both domestic and overseas) seeking to engage in business transactions with CSZY, the company provides fair, impartialopportunities for participation in an open manner.

Promotion of social responsibility within the company’s scope of influence

CSZY requires suppliers to complete surveys relating to conflict minerals, green procurement, etc.

Respect for intellectual property rights

All of the software used by CSZY is genuine, legitimate software.

Consumer Issues

Ensuring product quality and product safety

In line with our quality policy of “Providing consistently high- quality products so that customers all over the world can purchase our products with complete peace of mind,” we implement our quality management system effectively in accordance with the IATF 16949:2016 standard and customers’ requirements.
We use QR codes to facilitate the traceability of our products. The number of customer complaints has fallen to 28.6% of the level in the previous year.

Improving after-sales services and customer satisfaction

In 2018, we carried out horizontal dissemination of information relating to the status of improvements made in relation to products about which quality-related customer complaints had been received, in accordance with guidance received from YRC.

Education and awareness-raising

To help raise quality awareness among all employees, visualizing of the progress made in implementing improvements is achieved through the installation of quality boards for each production process. In addition, a “Quality Month” is held every year, with activities that include competitions to choose qualitymottos and slogans, quality test sessions, quality prediction training, and the honoring of employees who have made a special contribution to quality improvement, etc.

Community Involvement and Development

Participation in local environmental activities

In April 2018, tree plantings were conducted in the vicinity of Lake Tai, and we provided 50 seedlings and helped to instruct the participants. On the day of the plantings, some employees participated in the conservation activities at the lake, during which two tons of fish fry (approximately 25,000 fish) were released.
On March 2, 2018 (which equates to the 15th day of the first month under the old Chinese calendar, it also being known as the “First Full Moon Festival”), we joined with residents of the surrounding residential areas in undertaking a number of traditional activities for this festival. We held some lanterns, and with the local residents we shared a quiz session thatincluded some questions about Suzhou Yokohama Tire as well as environmental conservation knowledge, etc. Local residents were also given a souvenir of the event we prepared. Five CSZY employees participated in the activities along with 300 local residents.
On March 9, 2018, children at the Suzhou Dongzhu Kindergarten underwent instruction in the planting of trees. On the day, there were 40 people in attendance, and 50 seedlings were planted.
From September to November of 2018, we participated in the beautification activities of the Suzhou Jing-en Experimental Primary School. Using 160 old tires, we created the YOKOHAMA Tire base.
On the October 13, 2018, we participated in the 7th YOKOHAMA Forever Forest Project. On the occasion, 209 people participated, their number being comprised of employees and their families, and also local dignitaries. 1,312 trees were planted at the event.
On June 2 and December 1, 2018, we carried out biodiversity activities. On the two occasions, 170 people participated, their number including local elementary school students, CSZY employees and their families.

Plant tours

Applications for tours of the plant are accepted by the administrationdepartment from time to time in accordance with the “Regulations forAcceptance of Visitors.”